Stop Guessing. Start Solving.
With STAR, every stakeholder - from access to analytics - knows exactly what's blocking patients and how to act.
STAR is a specialty patient business intelligence platform that provides 24/7 transparency into the patient journey. Build for brand, access, field, trade, and commercial analytics teams, STAR integrates patient, provider, and partners data to streamline prescription efficiency, identify bottlenecks, and optimize therapy delivery - ultimately improving outcomes and maximizing brand value.
Key Benefits of STAR
Speed to Therapy
Identify intake and fulfillment delays before they impact the patient.
Smarter Field Engagement
Equip reps with alerts about prescriber bottlenecks and patient pain points.
Improved Data Integrity
Validate partner reporting and resolve gaps faster with transparent metrics.
End-to-End Visibility
Track therapy progress from Rx through adherence—across your entire network.
Core Capabilities Driving Impact
Field Reimbursement Optimization
Resolve What's Blocking Access
- Flags prescribers with patients awaiting therapy and identifies cause
- Tracks delays due to PA, benefits verification, or appeal needs
- Surfaces patients without product and enables targeted field follow-up
- Helps teams take next-best-action to resolve intake or abandonment issues
Patient Journey Monitoring
See Where Patients Get Stuck
- Tracks where patients fall off (e.g., intake, script sent, refill, discontinuation)
- Monitors support program status (commercial fill, PAP, etc.)
- Identifies pathway delays in the patient journey to take timely action
- Helps commercial teams prioritize intervention points
Network Performance & Supply Chain Option
Optimize Every Distribution Channel
- Analyze specialty pharmacy (SP), hub, and 3PL partner performance
- Identify fulfillment bottlenecks and data quality gaps in real time
- Offers comprehensive view of sales performance by brand across channels
- Power strategic business reviews and ongoing partner accountability
Commercial & Operational Dashboards
Make Better Decisions, Faster
- Delivers real-time alerts on patient status, queue length, and delays
- Tracks sales trends, Rx conversion, time to first fill, time on therapy
- Monitors hub utilization and adherence trends across the network
- Informs brand, trade, access, and commercial IT teams with actionable insights
STAR Use Cases
Field access teams
receive real-time alerts about high-volume prescribers with unresolved prescriptions and root-cause issues.
Brand managers
identify regional or systemic issues impacting product acquisition and therapy initiation.
SP & hub leaders
benchmark performance, SLAs, and conversion metrics across the full distribution channel.
Analytics teams
track patient lifecycle metrics like Rx conversion, time on therapy, and hub service utilization.
Commercial IT
ensures complete, timely, and accurate data flows for internal reporting and compliance.
