Smaller Data. Better Support. Stronger Results.
Get a unified view of the patient experience-and act on it - with ConcertAI's Accelerated Commercial Outcomes Suite.
The Accelerated Clinical Outcomes Suite (ACO) provides the rapid and scalable integration of patient-level data in secure HIPAA manner to unlock unique intelligence around patient journeys, treatment and engagement. Linked and mastered data in ACO empowers the prediction of patient outcomes, real time alerts, optimization of patient support programs, and smarter patient, payer and provider engagement strategies. Through deep and near real-time data integration, AI predictive modelling, and real time alerts, the platform enables smarter, faster interventions and optimization of support programs – while reducing administration burden and surfacing next-best-actions across commercial functions.
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Key Benefits of ConcertAI's
Accelerated Commercial Outcomes Suite
Real-Time Coordination
Accelerates speed-to-insights through rapid integration of SP, claims, SDoH, and support data into a single, intelligent platform with built in analytics solutions.
Actionable Insights
Maximizes brand impact by enabling deep data investigation to optimize customer engagement and support across patient segments.
Smarter Segmentation
Enhances field team effectiveness through AI assistants that deliver predictive alerts, recommend next-best actions, and streamline workflows.
Improved Outcomes
Improves patient outcomes by identifying key patient segments and fulfillment barriers and enabling timely, targeted interventions.
Engineered for Deeper Patient Insight
Cross-Sourced Data Integration
One Patient, Many Signals
- Capable of merging EMR, Claims, Payer, Lab, SDOH data with customer SP, Hub, Support programs sources into a unified data layer
- Enables deep profiling of the drivers of patient outcomes
- Enhances forecasting, patient engagement, and support services
- Built to flexibly integrate novel and traditional datasets
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Predictive Triggers & Alerts
Act Before Patients Drop Off
- AI identifies risk points in adherence, access, and switching
- Sends bi-directional alerts in real time to field and support teams
- Supports proactive coordination across patient support services
- Surfaces next-best-intervention strategies based on behavioral models
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Adherence & Intervention Insights
Understand Why Patients Disengage
- Models patient drop-off patterns across therapy lines and hub services
- Identifies social determinants that most influence adherence
- Flags high-risk prescribers and populations for tailored action
- Supports timely intervention to improve persistence and access
- Identifies trends in adherence across providers, payers, and pharmacies
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Prescriber Targeting & Behavioral Modeling
Refine Targeting With Every Signal
- Analyzes prescriber habits, messaging response, and peer influence
- Enhances outreach using consulting fees, geography, and therapy trends
- Refines messaging by modeling predicted prescriber behaviors
- Connects physician behavior to downstream patient access outcomes
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Where Insights Meet Intervention
Adherence optimization
through identification of key social determinants and site-level performance.
Drop-off prevention
by uncovering where and why patients disengage from hubs or therapies.
Physician behavioral targeting
by linking consulting activity, prescribing habits, and geography.
Payer impact analysis
comparing brand exposure against formulary, co-pay, and PA actions.
Next-best-intervention modeling
that predicts fill likelihood and surfaces real-time strategies.
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