See the Signals. Shape the Strategy.
ConcertAI's Commercial Solutions deliver real-time, patient-level insights to optimize access, engagement, and performance across the brand lifecycle.
Unified Insights to Empower Patient-Centric Action
ConcertAI's Accelerated Commercial Outcomes Suite elevate the patient experience by enhancing access to treatment, supporting adherence, and enabling connected care through a deep understanding of each individual patient. Powered by fully integrated patient data and real-time insights powered by advanced AI, we drive better outcomes and accelerate brand success efficiently and cost-effectively. Through precise, patient-centric data, we assist life-sciences companies in the engagement of patients, payers, and healthcare providers with the right interventions at the right time -- maximizing impact across the care journey.
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Real-Time Visibility to Accelerate Prescription Success
STAR delivers a 360-degree view of the prescription journey with real-time alerts, patient queue insights, and specialty pharma tracking. It helps field and access teams remove roadblocks, speed up therapy initiation, and improve patient experiences --ultimately maximizing brand value and provider satisfaction through timely, actionable metrics.
Trusted Data Infrastructure for Smarter Decisions
Our Specialty Data Aggregation is much more than its name implies—it's a core component of our Accelerated Commercial Outcomes Suite. We centralize patient and partner data to provide deep visibility into therapy initiation and the full treatment journey.
Designed to scale effortlessly, our solution supports everything from new product launches to enterprises managing 30+ brands—seamlessly and in near real time. With configurable validations, pre-built integrations, and industry-leading HIPAA-compliant security, it ensures contract compliance, market optimization, and smarter decision-making through trusted, complete, and de-duplicated data.
Key Benefits of ConcertAI Commercial Solutions
Visibility
Centuries of consolidated experience codified into the latest technology and AI frameworks ensure the information and insights you receive are of the highest quality to support decision making.
Efficiency
Using our advanced technology we can deploy and maintain your solution quickly and efficiently, whilst maintaining the critical ‘human’ in the loop, white-glove service you would expect from a premium vendor.
Intelligence
Uncover deep insights, predict change and drive prescription pull through with predictive alerts and intelligent intervention tools using the latest AI-driven analytics.
Visibility
Have real-time patient insights at your fingertips with applications tailored to your needs – monitor with reports or explore deep with co-pilot driven solutions.
What Drives Commercial Impact
Accelerated Commercial Outcomes Suite (ACO)
AI-Driven Engagement
- The full suite of data integration solutions with AI models and engagement
- Pre-integrated SDoH & claims data to support rapid deployment
- Alerts based on real-time data to support getting patients onto therapy and keeping them on
- Coordinating activity across the care continuum
- Actionable insights into patient groups, payer and HCPs with suggestions on how to optimize engagement
- Prediction the impact of changes in strategy and engagement
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STAR
Transparent Prescription Journeys
- Patient queue insights and dashboard alerts
- Field reimbursement and prescriber prioritization
- Hub and SP performance tracking
- Time-to-fill, time-on-therapy, and conversion metrics
Specialty Data Aggregation
Clean, Connected, Compliant Data
- Robust automated data validation and record-level resolution direct with SPs
- Specialty pharmacy and hub integration
- Contract compliance and error flagging
- Multi-source normalization + predictive enrichment
STAR Use Cases
Prescription delays
are identified instantly, allowing teams to intervene and minimize time-to-therapy.
Field reimbursement efforts
are guided by real-time alerts that prioritize prescribers with high patient queues.
Contract compliance
is tracked across hubs and specialty pharmacies to ensure adherence to SLAs and data integrity.
Network health
is assessed through metrics like fill rates, payer mix, and service utilization -- refining strategy across regions.
