Smaller Data. Better Support. Stronger Results.
Get a unified view of the patient experience-and act on it - with ConcertAI's Patient Engagement Platform.
The Accelerated Clinical Outcomes Suite (ACO) allows for the rapid and scalable integration of patient-level data which unlocks unique intelligence around patient journey, treatment, and engagement. Linked and mastered data in ACO empowers predictive patient outcome modeling, real-time alerts, optimization of support programs, and smarter patient and provider engagement strategies. Through deep data integration, predictive modeling, and real-time alerts, the platform enables smarter, faster interventions and optimization of support programs - while reducing administrative burden and surfacing next-best-actions across commercial functions.
Key Benefits of ConcertAI's
Patient Engagement Platform
Real-Time Coordination
AI-powered, bi-directional alerts connect field, provider, and support teams instantly.
Actionable Insights
Deep integration of payer, medical history, demographics, and behavioral data reveals opportunities for timely action.
Smarter Segmentation
Hyper-profiling of providers and patients enables differentiated engagement strategies.
Improved Outcomes
Insights and recommendations to power early interventions help reduce drop-off and increase persistence - improving access and adherence.
Engineered for Deeper Patient Insight
Cross-Sourced Data Integration
One Patient, Many Signals
- Capable of merging EMR, Claims, Payer, Lab, SDOH data with customer SP, Hub, Support programs sources into a unified data layer
- Enables deep profiling of the drivers of patient outcomes
- Enhances forecasting, patient engagement, and support services
- Built to flexibly integrate novel and traditional datasets
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Predictive Triggers & Alerts
Act Before Patients Drop Off
- AI identifies risk points in adherence, access, and switching
- Sends bi-directional alerts in real time to field and support teams
- Supports proactive coordination across patient support services
- Surfaces next-best-intervention strategies based on behavioral models
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Adherence & Intervention Insights
Understand Why Patients Disengage
- Models patient drop-off patterns across therapy lines and hub services
- Identifies social determinants that most influence adherence
- Flags high-risk prescribers and populations for tailored action
- Supports timely intervention to improve persistence and access
- Identifies trends in adherence across providers, payers, and pharmacies
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Prescriber Targeting & Behavioral Modeling
Refine Targeting With Every Signal
- Analyzes prescriber habits, messaging response, and peer influence
- Enhances outreach using consulting fees, geography, and therapy trends
- Refines messaging by modeling predicted prescriber behaviors
- Connects physician behavior to downstream patient access outcomes
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Where Insights Meet Intervention
Adherence optimization
through identification of key social determinants and site-level performance.
Drop-off prevention
by uncovering where and why patients disengage from hubs or therapies.
Physician behavioral targeting
by linking consulting activity, prescribing habits, and geography.
Payer impact analysis
comparing brand exposure against formulary, co-pay, and PA actions.
Next-best-intervention modeling
that predicts fill likelihood and surfaces real-time strategies.
