King of Prussia, Pennsylvania / Data Aggregation / Full-Time

Client Services Manager

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ConcertAI is the leading provider of precision health clinical and commercial real-world data and AI solutions to the global pharma community and across the broader healthcare landscape. Our mission is to accelerate drug development, clinical trials, and HEOR analytics to dramatically improve patient outcomes. ConcertAI is part of a select set of companies backed by SymphonyAI Group (SAI) the largest AI-focused investment firm in the world, which was founded and is led by Dr. Romesh Wadhwani, a highly successful serial tech entrepreneur, investor, and philanthropist. Dr. Wadhwani has committed $1 billion in capital to build SAI’s portfolio companies into global leaders that deliver extraordinary new value across diverse industries.


Role Summary

ConcertAI is looking to hire a Client Services Manager who will oversee all service delivery for a specific set of pharmaceutical clients. The ideal candidate must have the ability to work cross-functionally in a collaborative manner to monitor the service delivery ecosystem to ensures on-time accurate deliverables, as well as monitor trends and initiate improvements. The Client Service Manager will oversee service delivery of diverse scope and complexity as well as serve as the liaison between Account Executives, delivery teams and external clients. 

Responsibilities

Requirements


Learn More About ConcertAI 
ConcertAI is transforming how healthcare is delivered and dedicated to improving patient outcomes in oncology by offering innovative solutions on how data and intelligence is used to solve healthcare problems. We are creating something special in our culture, by building a collaborative, engaged, patient focused, team approach to our mission.  Our high-performance teams are looking to add great talent to the mix and we are hiring for the right mix of new skills and diverse mindset.  Learn more about ConcertAI at www.concertai.com or on  LinkedIn .