Job Posting | ConcertAI

Bangalore, India / Corporate - Customer Success / Full-Time

Analytics Consultant

Company Overview

ConcertAI’s mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. ConcertAI’s leading real-world evidence, AI technology and software-as-a-service solutions support healthcare decision-making across clinical research & development through commercialization. Top biopharma sponsors, clinical research organizations, healthcare providers and institutions rely on ConcertAI’s evidence-generation and digital transformation capabilities to advance precision medicine and medical innovation.

ConcertAI has emerged as one of the fastest growing AI health tech companies backed by industry-leading private equity companies: SymphonyAI Group, Declaration Partners, Maverick Ventures, and AllianceBernstein PCI.

Role Summary

CAI is looking for an Analytics Associate within the Customer Success organization. This Analytics Associate will support the Strategic Data Science team by aiding the implementation of CAI’s leading real-world data products and clinical cloud capabilities. You will be part of the team providing strategic guidance for our pharmaceutical and biotechnology partnership requests for real-world data (RWD) consultation, about RWD fueled platforms, and related to RWD analytic services to ensure that the right CAI experts are leveraged at the right time and that optimal value from CAI products are realized.

The successful candidate will have experience identifying the business questions, deriving insights from data, and effectively communicating the technical aspects and value of applying RWD to development programs and lifecycle management. The candidate will be expected to quickly develop a deep understanding of all CAI data products and technology platforms. This role reports to the Executive Director, Strategic Data Science for Customer Success.

Responsibilities

Support the broader Customer Success Strategic Data Sciences team in establishing and maintaining key partner stakeholder relationships at the largest pharmaceutical and biotechnology companies
Use/code in CAI data, technology, and analytics to support client activities, publications and/or regulatory submissions in an effort to advance their assets in the market
Answer client business requirements related to CAI data, technology, analytics, and outcomes studies in a fast-paced environment
Be the technical liaison between the client and CAI clinical, epidemiology, AI, statistical experts to answer requests
Create a ‘story’/presentation that effectively ties together Data Science analyses, and present it in a compelling value-demonstrating
Collaborate with business development and customer success to expand the account and to meet internal group metrics
Evangelize CAI capabilities to external stakeholders and support technology pre-sales and post-sales efforts in partnership with customer success, business development and product teams.
Identify barriers to partner implementation of CAI products and technologies, and work with internal and client stakeholders to develop implementation strategies and deploy and solutions.
Assist CAI business units with coordinating delivery schedules, manage client expectations, and assure successful integration of products and technology into partner workflows.

Requirements:

Bachelors and/or Masters or equivalent in a quantitative field such as: computer science, AI/Machine Learning, data science, statistics, biostatistics, mathematics, epidemiology or in a related discipline
3+ years’ experience in life Science or biotech industry in a Data Science role.
3+ years’ experience in a client-facing role supporting real-world data (RWD) client projects would be a plus.
2+ years of experience in (RWD) study design, data preparation, and data modeling
Strong programming skills in Python, R, SQL, SPSS and deep knowledge of RWD/transactional patient-level data sets and how best to select the right data sources given the study question at hand Excellent communication skills and ability to ‘translate’ between the data and the business, via layman’s terminology of complex analytical methods
Experience with Cloud-based platforms
Client facing experience
Proven experience working with large, individual-level data sets or in a (RWD) data analyst role
Excellent time management skills, contributing to multiple projects with competing timelines
Proven past success in high-growth, fast-paced, start-up companies
Comfortable with ambiguity/flexibility
Strong emotional intelligence
Good listener, strategic thinker, and a team player
Oncology experience is a plus
Prior management consulting experience is a plus
SaaS experience is a plus
Experience designing and executing prospective or retrospective database studies is a plus

Learn More About ConcertAI

Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at www.concertai.com, or follow us on LinkedIn.

EEO

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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