Acton, MA / TeraRecon - Customer Success / Full-Time

Clinical Application Specialist

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Company Overview

TeraRecon is a leader in advanced visualization and artificial intelligence solutions, our flagship product, Intuition, is the market share leader for radiology and cardiology advanced visualization. TeraRecon was also named the 2020 & 2021 KLAS category leader for advanced visualization and #1 in market share for radiology 3D solutions. We are committed to redefining advanced visualization by leveraging machine learning and improving radiology workflow through personalized automation that increases efficiency. TeraRecon is a privately held global company with its world headquarters in Durham, NC, and major offices in Tokyo, Japan; Frankfurt, Germany; Acton, MA; and Fremont, CA.  While our employees are located worldwide, we work as one company, functionally aligned and goal driven. TeraRecon’s transparency and collaborative work environment foster an energetic and inviting family-like culture. 

 

TeraRecon’s growth is due in large part to our highly sophisticated products and services. By offering some of the most advanced user-friendly healthcare solutions fueled with our innovative AI technology, we can continue our growth by commercializing relevant products that exceed our customer’s expectations. TeraRecon will continue its dedication to the development of clinically relevant and outcome-focused healthcare solutions utilizing skilled and innovative thinkers and doers who can build and execute using tools and processes for optimal product delivery.

 

Role Summary

We are looking for a Clinical Application Specialist to join our Customer Success Team. TeraRecon’s Customer Success team engages our corporate customers to drive adoption and demonstrate ongoing value of our entire suite of software and tools. This critical function is responsible for onboarding new customers by engaging executive teams in the launch, driving ongoing adoption, and managing renewals. It works with the rest of the TeraRecon organization to uncover new ways to make TeraRecon a part of everyday life for our customers and to help grow and improve our product. If you are dedicated and ambitious, TeraRecon is an excellent place to grow your career.

 

The position is a remote US employee with travel up to 80%.

 

Responsibilities

 

Qualifications:

 

Salary: Salary/Depending on qualifications and experience.

 

Benefits: Medical, Dental, Vision, Life Insurance, LTD, STD, Section 125, and 401K with company match.

 

Learn More About TeraRecon

Serving 1,300 clinical sites globally, TeraRecon - a ConcertAI company - is a Best in KLAS solution provider for AI-empowered radiology, oncology, cardiology, neurology, and vascular surgery. Awarded the 2020 & 2021 KLAS Category Leader for Advanced Visualization, TeraRecon solutions are independent of any one manufacturer’s imaging equipment or PACS system, allowing a single, unified, and simplified clinical workflow that can improve efficiencies and deliver actionable physician-guided insights. In the future, the combination with ConcertAI could bring a single, advanced AI-augmented diagnosis and interpretation capability from clinical trials to patient care. Join us on our quest to create a world free of disease. Learn more about TeraRecon at www.terarecon.com , or follow us on LinkedIn.

 

EEO

TeraRecon is an equal opportunity employer and a Federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.  For more information, please refer to the “EEO is the Law” poster.