King of Prussia, Pennsylvania / Patient Solutions - Data Aggregation / Full-Time

Client Services Manager

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About ConcertAI

ConcertAI is the leading provider of precision oncology solutions for biopharma and healthcare, leveraging the largest collection of research-grade Real-world Data and the only broadly deployed oncology-specific AI solutions. Our mission is to improve translational sciences; accelerate therapeutic clinical development; and provide new capabilities for post-approval studies to accelerate needed new medical innovations to patients and to improve patient outcomes. 

ConcertAI has emerged as one of the highest growth technology companies in Real-world Data and AI, backed by industry leading private equity companies: SymphonyAI, Declaration Partners, Maverick Ventures, and Alliance|Bernstein. 


Role Summary

ConcertAI is looking to hire a Client Services Manager who will oversee all service delivery for a specific set of pharmaceutical clients. The ideal candidate must have the ability to work cross-functionally in a collaborative manner to monitor the service delivery ecosystem to ensures on-time accurate deliverables, as well as monitor trends and initiate improvements. The Client Service Manager will oversee service delivery of diverse scope and complexity as well as serve as the liaison between Account Executives, delivery teams and external clients. 

Responsibilities

Requirements


Learn More About ConcertAI 

ConcertAI is transforming how healthcare is delivered and dedicated to improving patient outcomes in oncology by offering innovative solutions on how data and intelligence is used to solve healthcare problems. We are creating something special in our culture, by building a collaborative, engaged, patient focused, team approach to our mission.  Our high-performance teams are looking to add great talent to the mix and we are hiring for the right mix of new skills and diverse mindset.  Learn more about ConcertAI at www.concertai.com or on  LinkedIn .